Shipping policy

Last updated: 15 January 2026

Thank you for shopping with FitNex. We aim to deliver your orders efficiently and transparently. Please review our Shipping Policy below for details on how and when your order will be delivered.

1. Shipping Methods

We offer the following shipping methods:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (COD), where applicable

Shipping options may vary depending on your location and product availability.

2. Order Processing Time

All orders are processed within 2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation notification once your order has been processed and shipped.

3. Delivery Timeframes

Estimated delivery time within Pakistan: 15 business days after dispatch.
Delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated at checkout and clearly displayed before payment.
Any promotional or discounted shipping offers will be communicated on our website.

5. Tracking Information

Once your order has been shipped, tracking details will be shared via email or SMS (if available).
You can use the tracking number to monitor the delivery status through our courier partner’s website.

6. Delivery Issues and Delays

While we strive to meet delivery timelines, delays may occur due to factors beyond our control.
FitNex is not responsible for delays caused by courier services, incorrect shipping information, or recipient unavailability.
In case of significant delays or lost shipments, please contact us at fitnexgymandsports@gmail.com for assistance.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping details at checkout.
Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.

8. International Shipping (If Applicable)

International shipping may be available to selected countries.
International delivery timeframes, shipping costs, customs duties, and taxes vary by destination and are the responsibility of the customer.
FitNex is not responsible for delays caused by customs clearance or international courier services.